Court Reporting FAQs
When can I expect your reporter to arrive?
Alderson’s court reporters arrive on site 30 minutes before the scheduled start time of your proceeding which provides the court reporters enough time to setup their equipment. Having a cell phone or direct dial number to someone that can help the court reporter gain access to the conference room prior to the firm opening for an early morning start will help ensure the proceeding starts on time.
When can I expect Alderson’s videographer to arrive?
Alderson’s videographers arrive on site 60 minutes before the scheduled start time of your proceeding. It is particularly important to allow the videographers time to setup their equipment. Having a cell phone or direct dial number to someone that can help the videographer gain access to the conference room prior to the firm opening for an early morning start will help ensure the proceeding starts on time.
Can I schedule a court reporter from overseas?
Alderson specializes in finding you the most qualified reporter anywhere your case takes you.
Do I need software to use Alderson Online?
No. Alderson online is 100% web-based. All you need is access to the Internet, your password and an Alderson-supplied user ID.
How long can we store transcripts, etc., in the repository?
As long as your firm is taking depositions with Alderson or as instructed otherwise, we will maintain the repository for you. In addition, Alderson retains transcripts and videos for seven years at a minimum; however, we have transcripts dating back more than 16 years. In addition, as part of a publicly traded company we maintain two geographically-independent data centers to back up and retain data off site in the event of an emergency.
Is there a fee to store information in the repository, monthly maintenance charges, or set up costs?
No. Alderson’s online repository and joint calendar system are free of charge for clients taking depositions through Alderson.
Do you back up information?
Absolutely. Alderson safeguards your information to the highest standards. From internally managing our repository data to our state of the art datacenter in Jacksonville, FL, all of Alderson’s systems are designed to minimize disruption to our business and yours. In the unlikely event of a system failure, Alderson maintains redundant back-up systems to ensure that we are operational within 4-hours of such an event.